Service guide

Service Guide allows to control the state of account, activate and disconnect value added services. The participants of “MegaFon-Bonus” program can manage their bonus accounts via “Service Guide”.

Full information about the account – at any time

With the help of  Service Guide you get access to full information about the account: account balance, balance of pre-paid minutes, cost of services, rendered during current reporting period.

Ordering services via Service Guide: fast, convenient and free of charge

Now Service Guide can help you order a whole range of services: voice mail, account details, it can even change the tariff plan! Changing services via Service-guide is free of charge.

Activate Service Guide, it is easy and free of charge!

You just need to call Customer Care Service and then assign a password.
Go to Service Guide by any means, convenient for you
You can work with “Service Guide” via the Internet, WAP-access, IVR and SIM-menu. Choose what is more convenient for you!

Levels of access to service
To order services via Service Guide you need to activate the access level, which meets your requirements

Sending SMS via Service Guide

• SMS is transferred using the sender’s name
• No advertising information is added to the message
• The length of message increased to 160 symbols
• Sending SMS is free of charge